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Cookie Policy

Last updated: Friday 5th June 2026

This Cookie Policy explains how ReplAI4U uses cookies and similar technologies on our website.

This policy should be read together with our Privacy Policy, which explains how we collect, use and protect personal information.

We do not sell your personal data.

1. Who we are

This website is operated by ReplAI4U.

In this Cookie Policy, “ReplAI4U”, “we”, “us” and “our” refer to the operators of the ReplAI4U website and related AI receptionist services.

ReplAI4U provides an AI receptionist and voice agent service for trade businesses and other service-based businesses.

You can contact us at:

Email: hello@replai4u.com

2. What are cookies?

Cookies are small text files that are placed on your device when you visit a website.

Cookies help websites work properly, remember certain actions or preferences, understand how visitors use the website, and improve the user experience.

Similar technologies may include pixels, tags, scripts, local storage, session storage, device identifiers and other technologies that store or access information on your device.

In this policy, when we refer to “cookies”, we also mean similar technologies unless stated otherwise.

3. How we use cookies

We may use cookies and similar technologies to:

  • Make our website work correctly
  • Keep the website secure
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance and user experience
  • Support forms, chat widgets, booking tools or other website features
  • Measure the effectiveness of our website and marketing activity
  • Help us identify technical issues and improve our content

We do not use cookies to sell your personal data.

4. Types of cookies we may use

4.1 Strictly necessary cookies

These cookies are required for the website to function properly. They may support core website features such as page navigation, security, form protection, session management and access to secure areas where applicable.

Without these cookies, the website may not work as intended.

These cookies do not usually require consent because they are necessary to provide the website or service you have requested.

4.2 Performance and analytics cookies

These cookies help us understand how visitors use our website.

They may tell us things such as:

  • Which pages are visited
  • How long visitors spend on pages
  • Which links or buttons are clicked
  • Whether visitors encounter errors
  • How visitors arrived at the website

This information helps us improve the website, make pages clearer and understand what content is most useful.

Analytics cookies are not essential to the website. Where required by law, we will ask for your consent before using them.

4.3 Functional cookies

Functional cookies help improve the website experience by remembering choices or preferences where applicable.

For example, they may remember certain display preferences or whether you have already interacted with a particular website feature.

If these cookies are disabled, some parts of the website may not work as smoothly.

4.4 Marketing and advertising cookies

We may use marketing or advertising cookies in the future to understand the effectiveness of campaigns, measure website traffic from adverts, or show more relevant content.

These cookies may be set by us or by third-party providers.

We do not sell your personal data.

Where required by law, we will ask for your consent before using marketing or advertising cookies.

4.5 Chat widget, form and embedded tool cookies

Our website may use third-party tools such as a chat widget, form tool, booking tool, analytics tool, embedded media or similar website features.

For example, our website may include a LeadConnector or similar chat/contact widget. These tools may use cookies or similar technologies to:

  • Display the chat widget correctly
  • Remember previous interactions
  • Support conversations or contact requests
  • Help us respond to enquiries
  • Measure how the tool is used
  • Prevent misuse or improve performance

If you interact with a chat widget or embedded tool, the provider may process technical information, interaction data, messages, contact details or other information you choose to provide.

Third-party tools may also set their own cookies. Their use of cookies and personal information may be governed by their own privacy and cookie policies.

5. Third-party cookies

Some cookies on our website may be set by third-party providers.

These may include providers that help us with:

  • Website hosting
  • Analytics
  • Chat widgets
  • Forms
  • Booking tools
  • Customer communication
  • Security
  • Embedded media
  • Advertising or marketing measurement, where used

We do not control all third-party cookies. You should review the relevant third-party provider's privacy and cookie information where available.

6. Cookie consent

Where required by law, we will ask for your consent before setting non-essential cookies, such as analytics, marketing or certain third-party cookies.

You are not required to accept non-essential cookies to use the basic website.

Strictly necessary cookies may be used without consent because they are required for the website to work properly.

7. Managing cookies

You can manage cookies in several ways.

7.1 Browser settings

Most web browsers allow you to:

  • Block cookies
  • Delete cookies
  • Receive a warning before cookies are stored
  • Block third-party cookies
  • Clear browsing data
  • Use private or incognito browsing modes

The exact controls depend on your browser and device.

If you block or delete cookies, some website features may not work correctly.

7.2 Cookie banner or settings tool

Where we provide a cookie banner or cookie settings tool, you may be able to accept, reject or manage certain categories of non-essential cookies.

You can change your preferences at any time where a cookie settings option is available.

8. How long cookies last

Cookies may be:

  • Session cookies, which are deleted when you close your browser
  • Persistent cookies, which remain on your device for a set period or until you delete them

The length of time a cookie stays on your device depends on its purpose and the provider that sets it.

9. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our website features, our service providers or legal requirements.

When we update this policy, we will revise the “Last updated” date at the top of the page.

We encourage you to review this Cookie Policy periodically.

10. Contact us

If you have any questions about this Cookie Policy or how ReplAI4U uses cookies and similar technologies, you can contact us at:

ReplAI4U

Email: hello@replai4u.com